HELPFUL TIPS FROM SERV-A-CHECK
How to Spot a
potential “Problem Check” and What to Do if You are Suspicious
An ounce of Prevention used by the trained eye of a Till
Operator can save your business and the customer additional costs by following these Tips:
Checks that have a higher probability of being
returned:
- Checks that have a
check number under 300.
ü
A number shown to the right of the printed name on
the check is the Date the account was opened.
ü
People generally don't open
accounts with large balances, and may not know how to use their register.
- Checks that do not
have the phone number printed on them.
ü
When asking for a phone number ask if it is a
“Working telephone number.” Inquire
about a cell number.
ü
If they don’t have a working home phone, ask
for a job phone or cell number.
ü
A phone number is required in order
for us to guarantee a check
- If printed address
on the check has been changed by hand or if the inquiry of this being “Current
Address” creates agitation or requires them to write the address on the check.
- A form of
identification is shown that does not contain a photo of that person, i.e. - Credit Card,
Social Security Card, etc. Acceptable ID is a photo match to the check writer. This
photo ID process will prevent most forgeries from occurring. Also, we
are unable to guarantee checks without photo ID.
- The address on the
photo ID differs from the address on the check.
- Checks drawn on
Out-of-State Banks.
- Loose checks not
being recorded in a checkbook register.
- Checks made out
before the point of sale.
- Check for more
than the amount of purchase without asking
- Be wary of starter
checks with the name, address and phone written on the check. These are harder to keep track of and an opening
balance is usually not substantial.
- Two
Party checks or Payroll Checks that are written on personal type check blanks.
